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FAQs

WHERE CAN I BUY LUNEIA?

As a direct-to-consumer brand, LUNEIA products are exclusively available via our website – www.luneia.com

ARE YOU PLANNING TO RELEASE MORE PRODUCTS?

Yes! We have a whole range in development, look out for our new results-driven products dropping early 2020… be the first to hear by signing up to our mailing list.

DO YOU OFFER ANY DISCOUNTS OR PROMOTIONS?

Be the first to hear about any promotions or discounts by signing up to our mailing list.

WHERE DO YOU MANUFACTURE THE PRODUCTS?

All LUNEIA skincare products are all formulated and manufactured in the UK, in line with stringent EU regulations.

ARE YOU VEGAN OR CRUELTY FREE?

All LUNEIA products are cruelty free. We never have, and never will test on animals.

We are also proud to be a 100% vegan beauty brand. We have been awarded the prestigious Vegan Trademark by The Vegan Society. This accreditation is a lengthy process which not only looks at the ingredients we use, but also how they are processed and the manufacturing process.

ARE YOUR PRODUCTS NATURAL?

We believe, more than anything, that skincare products should be safe, highly effective and prioritise skin health.

Therefore, we always take a science-led approach, using clinically-proven active ingredients which have been proven to demonstrate a specific effect. This means we have incorporated both synthetic and natural ingredients into our high-performance formulations. Natural ingredients are not all safe, and synthetic ingredients are not all unsafe.

WHY ARE YOUR PRODUCTS FRAGRANCE FREE?

Our mission is to help you achieve your skin goals through formulating effective, high performance products which work in synergy with the skin. We have done this in conjunction with a dermatologist and have chosen to only include ingredients which have a functional benefit to the skin.

Fragrance has no skin benefit and so we have opted to be a fragrance-free skincare brand. This includes us being free-from essential oils, free-from synthetic fragrance and free-from natural fragrance.

Who wants their face to smell like a Piña Colada anyway?!

DO THE PRODUCTS CONTAIN PARABENS OR SULPHATES?

We have carefully considered which ingredients to use in LUNEIA products and have decided to exclude many ingredients including parabens, sulphates, SLS, fragrance, mineral oil and silicones. Despite it not being a common practice within the Beauty Industry, we believe in full ingredient transparency and giving you any information you need.

You can find a full list of the ingredients used on the product page of each product, and you can find out more here about our formulation philosophy.

IS THE PACKAGING RECYCLABLE?

Yes – all LUNEIA products are 100% recyclable. We’re passionate about being a positive force for change within the beauty industry, and we have gone to great lengths during the sourcing and development of our products to have the lowest impact on the planet as possible.

Our first product – Radiance Ritual – is a tube made from 50% reclaimed bottles and ocean plastics, and so we look to reuse rather than produce from scratch.

Our cartons are created using pulp with sustainable forestry practices and printed with vegetable inks. We do not use glue so it is fully recyclable as card.


Our cotton muslin cloths are produced in a factory in India which has invested into its infrastructure and reuses 95% of its water consumed.

We are certainly not perfect, as there are no perfect solutions available to any brand right now, but we take a “progress not perfection” stance, and are committed to continuous evolution as new options are available. We would love to hear your thoughts if you have any more suggestions of what we can do – please send any thoughts to info@luneia.com

GET IN TOUCH

If you have a query not answered on this page, please get in touch on info@luneia.com