FAQs
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LUNEIA products are available via our own website – www.luneia.com
You can also shop via our retail partners. Information about our Stockists can be found in the "Become a Stockist" section here.
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Our shipping rates are found here.
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Yes! We have a whole range in development, look out for more results-driven products dropping soon… be the first to hear by signing up to our mailing list.
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Be the first to hear about any promotions or discounts by signing up to our mailing list.
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All LUNEIA skincare products are all formulated and manufactured in the UK, in line with stringent EU regulations.
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All LUNEIA products are vegan and cruelty-free. We never have, and never will test on animals.
We are so proud to be a 100% vegan beauty brand. We have been awarded the prestigious Vegan Trademark by The Vegan Society. This accreditation is a lengthy process which not only looks at the ingredients we use, but also how they are processed and the manufacturing process. -
We believe, more than anything, that skincare products should be safe, highly effective and prioritise skin health.
Therefore, we always take a science-led approach, using clinically-proven active ingredients which have been proven to demonstrate a specific effect. This means we have incorporated both synthetic and natural ingredients into our high-performance formulations to achieve the best results for your skin wellness. -
Our mission is to help you achieve your skin goals through formulating effective, high performance products which work in synergy with the skin. We have done this in conjunction with expert dermatologists and have chosen to only include ingredients which have a functional benefit to the skin.
Fragrance has no skin benefit and so we have opted to be a fragrance-free skincare brand. This includes us being free-from essential oils, free-from synthetic fragrance and free-from natural fragrance. -
We have carefully considered which ingredients to use in LUNEIA products and have decided to exclude many ingredients including parabens, sulphates, SLS, fragrance, mineral oil and silicones. Despite it not being a common practice within the Beauty Industry, we believe in full ingredient transparency and giving you any information you need.
You can find a full list of the ingredients used on the product page of each product. -
Yes – LUNEIA products are recyclable. We’re passionate about being a positive force for change within the beauty industry, and we have gone to great lengths during the sourcing and development of our products to have the lowest impact on the planet as possible.Our first product – Radiance Ritual – is a tube made from 50% reclaimed bottles and ocean plastics, and so we look to reuse rather than produce from scratch.
Our latest products - Clarity Concentrate Clarifying Serum, and Renewal Concentrate Retinoid Serum - are both housed in an airless pump made from sugarcane bio-plastic, a lower carbon, circular material. Please return pump to Luneia, or discard.
Our cartons are created using pulp with sustainable forestry practices and printed with vegetable inks. We do not use glue so it is fully recyclable as card.
Our cotton muslin cloths are produced in a factory in India which has invested into its infrastructure and reuses 95% of its water consumed.
We are certainly not perfect, as there are no perfect solutions available to any brand right now, but we take a “progress not perfection” stance, and are committed to continuous evolution as new options are available. We would love to hear your thoughts if you have any more suggestions of what we can do – please send any thoughts to info@luneia.com -
If you have a query not answered on this page, please get in touch on info@luneia.com or Write to us at 6 EMBER FARM AVENUE, LONDON, KT8 0BJ